Downtime Costs More Than Coverage

Telesis Totalcare

Every hour a laser marker sits idle, parts go unmarked and production backs up. TotalCare keeps your Telesis laser system running with scheduled health checks, priority access to our support team, and exclusive savings on parts and repairs.

One plan. One point of contact. No surprise invoices.

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WHAT’S INCLUDED

Proactive Maintenance
Routine inspections prevent costly breakdowns before they happen.
Expert Troubleshooting & Remote Support
Fast, effective problem-solving to keep your operations moving.
Exclusive Savings
Get up to 7.5% off spare parts, accessories, and additional service visits.
Faster Response Times
Priority access to expert technicians reduces costly downtime.
Comprehensive System Health Checks
Power readings, optical cleaning, alignment verification,
fan and heat sink maintenance, and more.

 

Proactive maintenance, priority support, and parts savings for your Telesis laser system.

Most service plans wait for something to break. TotalCare doesn’t. Every plan starts with scheduled health checks performed by Telesis technicians who build, test, and service these systems every day. They know what a healthy laser looks like, and they know the early signs of a problem long before your operators do. When something does come up, you’re not opening a ticket and waiting in a queue. You have a direct line to the people who made your machine, remote diagnostics that resolve most issues without a site visit, and pricing on parts and repairs that rewards you for planning ahead. That’s the whole idea: less downtime, fewer surprises, and one number to call.

Scheduled inspections catch wear before it becomes downtime: laser power readings, lens cleaning, optics inspection, aiming diode alignment, window calibration, and extraction system checks.

Your calls move to the front of the line. Direct access to Telesis technicians who know your system.

Many issues get resolved without a site visit. Faster fixes, lower cost, less waiting.

Discounted parts and repairs for the duration of your service period.

Discover the Telesis Technologies, Inc. Difference

Our team of experts takes pride in putting you first. Using the latest industry 4.0 advancements like AI augmentation and robotics, we provide robust, practical tools to increase your facility’s productivity and efficiency. Telesis Technologies, Inc. has environmentally friendly, competitive solutions that benefit the manufacturer and end-user.

Additional advantages of working with us include:

  • Excellent customer support: You can be confident that our dedicated customer service team will assist with your laser marking needs.
  • Expertise and innovation: We use cutting-edge technology and years of industry knowledge to provide durable solutions you can depend on.
  • Global services: We have offices worldwide for global sales and support.
  • Customization: Our team can tailor our services and products to suit your business requirements.
  • Total solution provider: Get everything you need under one roof. We are a one-stop shop for products, software support and integration.

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Your Partner in Safe, Reliable Laser Marking

Uphold safety standards and remain compliant with laser marking solutions from Telesis Technologies, Inc. Contact us to get a quote on one of our machines  and service today!

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