Marking Systems FAQ’s

Why is there a requirement for permanent marking equipment?

In many processes and industries, there is a need for the permanent marking of a part number, serial number, barcode, 2D data matrix code or QR code, or other product information. This should in practice be impossible to remove – either deliberately or by accident.
This can be required by law, because of safety regulations or accreditation, by the internal rules of the industry concerned or it can just make good business and common sense to do so.

What is the advantage of the Telesis equipment over more traditional methods such as hand stamps, vibro etch pens or printed labels?

Handstamps are difficult and dangerous to use and they can easily cause injury. Vibro etch pens provide a poor quality mark and can cause ‘Vibration White Finger’. Even with strong adhesive, labels are not permanent – if lost, product traceability is also lost.

What is the difference between Pinstamp® and Laser?

Pinstamp® is the Telesis trademark name for Dot Peen Marking which marks by indenting a surface with a series of small dots to create alphanumeric – readable characters.
Laser Marking is a modern, faster technology that uses a laser beam to mark information onto (annealing) or into (engraving) the surface being marked.
Generally, laser marking is used where surface indentation is not acceptable (one example is medical instruments where any indentation could harbor bacteria) or where a higher processing speed will bring a significant advantage (shorter cycle time), and where a very high quality, aesthetic contrast mark is required.

How do the TeleScribe?® Scribe Markers fit into this?

These are machines that mark by ‘scribing’ the surface using a carbide or diamond pin. They are used where low noise marking is required and are an established method of VIN (Vehicle Identification Number) marking.

What types of material can you mark with which Telesis machine?

Pinstamps?® and Telescribes?® are essentially metal marking machines, although they will mark softer materials also. These include Alloys, Brass, Copper, Aluminium, Castings, Raw Materials, etc.
Lasers can mark a wide variety of materials, as below.

What different types of laser marker do Telesis sell and what do each type mark?

The C Series lasers are CO2 lasers that mark organic materials such as glass, wood, leather, and rubber. Some plastics can also be marked by them, but the marking will be an engraved marking with no color change.
The F Series lasers are fiber lasers that can mark a host of materials, predominantly metals and some plastics.
The E Series is the most versatile and cost-effective lasers offering high quality marking of a wide variety of materials including metals and plastics.
The UV laser is able to mark certain other materials including plastics and silicon materials (without the need for additives) and glass with a drastically reduced risk of microfracture. An excellent beam quality makes it suitable for micro marking applications such as electronics, circuit boards and microchips in addition to solar panels and precise medical marking applications.

What are the particular features of the new patented FQD100 dual beam laser marker?

The system has the ability to mark in two separate fields (larger marking area) with the flexibility of independent control of each marking head, which allows either for simultaneous marking with two separate beams, or for instance marking with one beam and use of the second beam for a cleaning pass.
This allows for marking which can be both deeper and faster than single galvo lasers.
It is also possible to offer a custom version of the laser – so for instance where a 30 Watt and a 20 Watt mark are required, the system can be configured accordingly, to requirement.

How does the FQ2H laser system work?

The FQ2H (Fibre Q-Switched 2 Heads) allows the use of multiple lasing heads from a single controller. The laser heads are independent and can be used in the same cell or different cells. You can mark two different products separately and/or mark one product in two different locations. The wattages on the fiber laser heads can be mixed and matched from 10W up to 50W heads. In addition, the laser can be purchased with one head and at a later date, the second head can be added at a very attractive price.

Does Telesis offer 'Through The Lens Camera' Technology?

Yes, this is available.

Is Sample Marking available?

Telesis offers this FOC, either in the UK or for specialist applications, at the head office in the US. Telesis recommends that sample marking should always be carried out before a laser is offered so that the most suitable system for the application can be quoted.

Are the machines hand held, bench mounted or integrateable?

The Pinstamp® range contains both handheld and bench mounted – they can also be a combination of the two (handheld and bench mounted) – all of which may be integrated. The lasers, for safety reasons, must be contained in a specific class1 enclosure – Telesis offers both standard and custom versions.

What are the features of the new 'Nomad' Hand Held Marking System?

The ‘Nomad’ is a fully portable, rechargeable, battery-powered handheld marking system. With an 8-hour battery shift life and marking up to 0.3mm depth, it offers both portability and durability and is lighter and easier to carry than the Carry Case versions of our handheld markers.

Do the Telesis machines allow for marking curved surfaces?

The Pinstamp® range uses the floating pin technology, which enables marking around a curvature due to the pin throw. Should the marking be required around the full diameter, then rotary devices are available as both standard and custom.

Are the Telesis machines suitable for chassis marking and for marking the labels required by Trailer Type Approval Regulations?

Telesis has supplied various Trailer manufacturers for VIN and VIN plate marking. Further details can be supplied upon request.

Can the Telesis machines be used for security marking to protect property?

Yes, Telesis has sold portable, battery-operated, versions of its handheld machines in heavy-duty carrying cases to local police forces and councils to assist with their property marking initiatives. An initial investment in a machine costs more than methods such as UV pens but the resulting mark is permanent and impossible to remove without leaving obvious evidence of tampering, which acts as a deterrent to would-be thieves as well as assisting in the return of stolen property to its rightful owner. With suitable settings, even items like mobile phones and tablets can be safely marked.

Does a 'Marking System' (and the above prices) include the Controller?

Yes, when a ‘system’ is quoted this includes the marking head and the controller – everything which is needed to start running the system and marking.

How is the information as to what to mark and where given to the machine?

Generally for the Pinstamp® and TeleScribe?® ranges this is done by means of a Telesis Controller which is fully self-contained with its own menu system, removing the need for a PC to work the marking machine.
Where a customer prefers to work through a PC, the Telesis Merlin?® III Visual Design Software can be supplied. This software provides increased memory capacity and greater control of what is being marked.
A Telesis Laser will always require a PC or laptop, running the Telesis Merlin?® II LS Laser Software.

What are the particular features of the new TMC600 Controller?

The new TMC600 Controller, running the Merlin?® Touch PS Software provides a touch screen user interface for operating the marking system, suiting the personal preference of users who find it more user-friendly, and giving a graphical interface which makes pattern design and marking quick and easy.

How are these Controllers protected in a dirty or dusty environment?

All Telesis control units are built for industrial environments. However, for extreme conditions, Telesis offers an IP55 rated Nema controller and for integrated solutions, we sell a panel mounted version for mounting in industrial enclosures or in a line-side cabinet.

Can the machines be used to mark the Company Logo?

Yes

Does a 'Marking System' (and the above prices) include the Controller?

Yes, when a ‘system’ is quoted this includes the marking head and the controller – everything which is needed to start running the system and marking.

Are loan systems available?

In the event that a loan system is needed, this can be supplied. Telesis understands that in many cases the machine supplied is 100% vital to the running of the customer’s production.

If I purchase a Telesis Marking System, will I receive some initial training?

This is always covered in the initial quotation. Telesis regards it as very important to get the customer properly set up and using the machine in an optimum way from the outset.

Are manuals available?

Yes – full installation and operation manuals are supplied on CD with each new system. Various other support is also available to be downloaded from the website www.telesis.com.

Are the machines ISO9001 compliant?

Our team is standing by to help you get what you need. Fill out a product resource request here: https://telesis.com/customer-resources/

How can I obtain a parts breakdown or CAD drawings for a specific Telesis equipment model?

Our team is standing by to help you get what you need. Fill out a product resource request here: https://telesis.com/customer-resources/

Can I see your products in person?

Yes, you can schedule a demo here: https://telesis.com/schedule-a-demo/

Where can I download the latest product catalog for Telesis marking solutions?

Request a product manual here: https://telesis.com/request-a-product-manual/

Do you provide transparent pricing information for your marking systems?

Yes, our teams will work with you to determine the best solution then provide a detailed quote.

Are there any discounts or promotions available for Telesis products?

We’ll work with you to determine the right laser, dot peen, or scribe for your project and budget.

How can I determine the right Telesis equipment for my specific application needs?

You can complete a contact form and we will be in touch to help find the best laser marker for your needs: https://telesis.com/contact-us/

What sets Telesis apart from other marking system providers?

Telesis is the original permanent marking and traceability manufacturer. Telesis offers the most robust product on the market, supported by the best team in the industry.

Do you offer shipping and support services for customers located outside the United States?

Yes, Telesis has direct support and a global distributor network in over 30 countries. You can see our global offices here: https://telesis.com/contact-us/

Are there language-specific resources or support channels available for international customers?

Yes each country (United States, United Kingdom, Germany, Netherlands & China) has a dedicated team to help support you and your equipment needs

Contact Us for Support

United States

Telesis Headquarters
Telesis Technologies, Inc.
28181 River Drive
Circleville, Ohio 43113 USA
Phone: +1-740-477-5000
sales@telesistech.com

Nashville
2070 Lebanon Road
Lebanon, Tennessee 37087

Netherlands

Telesis Europe B.V.
Leeuwenhoekstraat 80
2652 XL Berkel en Rodenrijs
The Netherlands
Phone: +31 (0)88 505 1800
Email: telesis_sales_europe@telesistech.com

China

China
3000 Long Dong Ave
Building 1-402, Pudong New Area
Shanghai, 201203 China
Phone: +86-21-3390-1806
sales@telesischina.com

Germany

Telesis MarkierSysteme GmbH
Wülfingstrasse 6
D-42477 Radevormwald
GERMANY
Phone: +49 (0)2191/609080
info@telesis-gmbh.de

United Kingdom

Telesis Marking Systems UK – Head Office
Unit 2 Diamond House, Reme Drive,
Heathpark Industrial Estate, Honiton,
Devon EX14 1SE
Phone: +44 (0) 1404 549139
uksales@telesistech.com

Telesis Marking Systems UK – Sales and Demo Office
Suite 1 Rotherside Court, Eckington Business Park,
Rotherside Road Eckington,
Sheffield S21 4HL
Phone: +44 (0) 1404 549139
uksales@telesistech.com